General Information

 

Pre-Orders

We may occasionally post exclusive preview items for pre-orders. If you would like to place a pre-order or purchase an item that is reflected to be out of stock, please send us an inquiry via the Contact Us page! We would be happy to hear from you!

 

Product Images

While we try to represent and describe each item as accurately as possible, colors in product images may appear differently for various reasons such as variations in displays and monitors. Product images are for illustrative purposes only and may differ from the actual item.

 

Stock Availability

We take every care and effort to ensure that all stock availability are accurately reflected real-time on our website. In the unlikely event that we are unable to fulfill an item in your order, you will be notified by email/SMS, and a refund for the price of the unavailable merchandise will be arranged.

 

Size Availability

If you would like an item in a particular size which is out of stock, please send us an inquiry via the Contact Us page and we would be happy to assist you. You may wish to refer to the Size Charts here for size measurements.

 

Payment Options

We accept major credit cards including VISA, MasterCard and American Express. For faster payments, we also offer express checkout options such as Apple Pay, Google Pay and PayPal.

Payment can also be made with Gift Cards from our store. In addition, customers in Singapore will be able to pay via GrabPay, Atome, ShopBack Pay, and ShopeePay.

 

Product Care

As a general guide, items should be washed gently inside out by hand in water at regular temperature. Soaking and usage of dryers should be avoided. Place items in a laundry washing net if a washing machine is used.